Digital Transformation Associate

Remote job
Business Operations
About ATÖLYE

ATÖLYE is a community-powered creative services organization. Through strategy and design, we help organizations tackle complex challenges and create lasting impact.

Our teams of strategists, designers, and community builders work with a range of impact-focused partners including companies, academic institutions, NGOs, and governments.

At the same time, ATÖLYE identifies as a “community.” Our members, who are designers, thought leaders, and experts, get to collaborate with ATÖLYE on the projects we take on. Our community is also our source of inspiration and learning; aspiring to connect, learn, and grow around purpose-driven work.

Our work focuses on designing transformational journeys across scales and disciplines. For each challenge, we craft a unique approach that and lean on the power of co-design; aiming to uncover the needs and aspirations that drive change. ATÖLYE’s design offering spans the innovation cycle; igniting change, envisioning desirable futures, building transformative experiences, and growing through resilient teams and communities.

In 2019, ATÖLYE joined kyu (kyu.com), a collective of the leading creative organizations in the world whose purpose is to be a source of creativity that propels the economy and society forward. Also among the collective are leading organizations such as BEworks, C2, Gehl, Godfrey Dadich, IDEO, Kepler, Public Digital, RedPeak, Sid Lee, and SYPartners.

Our “Guiding Principles”
We curate diligently so we can better co-create.

We make informed decisions about the people we invite in, the projects we work on, and the organizations we collaborate with. They come in different shapes, sizes, and colors but they share one important trait: An insatiable desire to better themselves and the communities that surround them.

We live, work, and learn in a constant state of flow.

Our system has ill-defined boundaries by design, which allows for a steady flow of people, ideas, and perspectives. Our processes expand and contract to adapt to situations as needed, meaning we are always pushing the limits of our permeability—across geographies, projects, and industries.

We grow individually to mature as a whole.

We are committed to nourishing the notion of a “growth mindset” in a holistic way. We are invested in the development of individuals and organizations by co-creating the necessary tools, methods, and environments that allow us to continuously shift and grow together.

About the ATÖLYE Community

We are a community-centric organization. This means that our approach spearheads community-centered thinking in design and gravitates around the notion of an individual’s journey in relation to a community.

Every ATÖLYE team member, by default, is an ATÖLYE community member. Once you are a team member, you will be part of the ATÖLYE Community that consists of creative individuals and teams who aspire to connect, learn, and grow around purpose-driven work while having the opportunity to participate in community events, rituals, and social activities.

About the job - Technology Associate

The Business and Technology Operations Team at ATÖLYE is dedicated to optimizing business operations by crafting its own operating system. In order to operate general international business, we implement and integrate the most suitable digital tools to meet the specific needs of each business unit. Our goal is to minimize manual workload and optimize business processes for maximum efficiency. On a day-to-day basis, our primary focus is streamlining. We achieve this by doing data analysis, research, stakeholder management, process mapping, and technical implementations. In addition, we provide technical support to various business units and manage hardware and office inventory.


As an Associate on the team, you will contribute to the daily operations of our Business and Technology Operations Team, while playing a crucial role in bridging the gap between our business objectives and technological solutions. You will work closely with cross-functional teams to understand business requirements, identify technology opportunities, and implement solutions to drive efficiencies.


Key Responsibilities:

  • Assist in the design, implementation, and management of technical solutions to optimize business processes by collaborating with cross-functional teams

  • Configure, maintain, and integrate the tools that are currently being used by the team.

  • Automate manual and repetitive day-to-day processes of business units by connecting several tools using no-code software.

  • Provide training and support to end-users (preparing guides & tutorials) to ensure effective adoption and utilization of new technologies.

  • Track the technical inventory and coordinate the purchase and maintenance of technical equipment such as laptops, monitors, chargers, USB converters, cables, etc. by communicating with external vendors when necessary.

  • Provide ongoing support for existing systems and applications by troubleshooting issues, implementing necessary fixes, offering technical assistance for hardware issues, and supporting with data cleaning, data migration, data analysis, and visualization

  • Monitor key performance indicators and metrics to assess the impact of technology initiatives on business outcomes.

  • Follow emerging technologies, trends, best practices, and digital tools that can be implemented

  • Utilize AI to ensure constant improvement.

Qualifications:


  • Bachelor's degree in Industrial Engineering, Business Administration, Information Technology, Computer Science, or a related field.

  • 4+ years of experience in a similar role, with a strong IT and technical background in business operations

  • Proficiency in technology management, including software selection, integration and deploment

  • Experience with Google Suite, CRM, finance, HR, project management, and communication software.

  • Excellent verbal and written communication skills in English coupled with interpersonal skills, with the ability to effectively collaborate with colleagues at all levels of the organization.

  • Fluency in using no-code software for integrations as well as solid understanding of API connections. Previous experience with Zapier is a plus.

  • Attuned to the ever developing world of AI.

  • Strong analytical skills, previous experience with data analysis and visualization is a plus


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A Note Regarding Job Location

ATÖLYE has two hubs in Istanbul and Dubai that houses its core team and its community. However, since the beginning of the COVID-19 pandemic, ATÖLYE has adopted a hybrid way of working where team members can choose to work remotely and visit the ATÖLYE spaces when their physical presence is necessary. Meanwhile, we regularly organize in-person events and gatherings for our team and community in order to foster physical interactions.

Non-Discrimination Policy

Throughout the entire job application process, ATÖLYE does not discriminate against individuals directly or indirectly based on language, race, color, gender, sexual orientation, pregnancy, parenthood, childcare, age, health status, disability, political opinion, philosophical belief, religion and sect, or similar reasons. ATÖLYE provides suitable working conditions obligating employees to behave equally among teammates and complies with the principle of equality which is embedded in its organizational policy.

Digital Transformation Associate

Remote job Business Operations