ATÖLYE is a 21st-century creative organization with an award-winning Strategic Design Studio nested within a Creative Hub. ATÖLYE is also part of the kyu Collective. kyu is a collective of strategically curated creative businesses whose purpose is to be a source of creativity which propels economies and societies forward. Based in bomontiada, a historical beer factory, ATÖLYE fosters a fluid talent curation model that consists of its 150-person community.


ATÖLYE’s work encompasses all facets of creative consulting including strategy, design, architecture, and technology. It provides these services through a unique modern network of practitioners. Fueled by the diversity of its community, scarcity of its space, and the permeability of the whole system, ATÖLYE explores a new model for the creative services industry—one that may be called a “membrane organization”. With this system, ATÖLYE is able to offer a wide range of capabilities to its clients, all of which are centered around the core mission of addressing wicked problems and creating positive impact.


About the Job


Service Designer


Main Responsibilities:

  • Online research tasks may cover benchmarking, brand & communication, and trends analysis.
  • Field research tasks may cover in-depth interviews, observation and experiencing.
  • Mapping research insights in the form of personas, customer journeys, and system maps.
  • Idea generation and consolidation of concepts into deliverables such as presentations, mockups, user scenarios, and storyboards.
  • Prototyping and conducting user tests for concept validation.


Professional Approach

  • Flexible work schedule, with availability for daily research assignments or longer engagements.
  • Willingness to work in all phases of a strategic design project, from research to final outcomes.
  • Proactive and naturally curious, willing to work in collaborative and multidisciplinary teams.
  • Ability to deliver outcomes in presentation format in his/her own laptop, using preferably Adobe package (Indesign, Illustrator), but keynote is also acceptable.
  • Willingness to keep a diligent record of findings in Google Drive documents.


Experiences and Requirements

  • High written and verbal proficiency in Turkish and English,
  • Bachelor in a design field (preferably industrial design).
  • Experience with the Design Thinking Methodology.
  • At least 2 years of experience with design research, which entails empathy and synthesis skills, as well as a strategic eye for identifying business opportunities.
  • Ability to map outcomes in the form of canvases, diagrams, and other forms of data visualization.



  • Experience with Strategic Design Research
  • Knowledge about Systems Thinking
  • Knowledge about lean and agile methodologies
  • UX Design, Illustration and Data Visualization skills
  • Referrals or point of contact from the previous job.


What do we offer?

  • Inspiring and dynamic workspace and work in an interdisciplinary community,
  • The opportunity to work in strategic projects with leading institutions in Turkey and beyond,
  • A transdisciplinary workflow that keeps constant learning,
  • Private health insurance, meal card, and gym membership.


We are looking for a proactive, motivated and responsible Service Designer.